You will be given an estimated completion date after your repair has been assessed, approved, and the necessary parts have arrived on site.

This date represents the earliest your repairs are expected to be finished. However, it is subject to change due to unforeseen events, such as the need to order additional parts or if a quality check is not passed. Should there be any changes to the estimated completion date, you will be notified automatically through SMS or email, along with a link to check the updated completion date.

Your repair portal is directly linked to the Bodyshop's management system, and the status will be updated as it progresses through each stage.

Your timeline shows the full repair journey from receipt of repair notification, to completion of repairs.

Should you decide to cancel your vehicle repair request, please choose the appropriate option.

Should you need to change your repairer for any reason, please choose this option.

You will then be given a list of reasons for the change, followed by an additional five alternative repairers for your selection.