Your feedback provides valuable insights into the performance of our repairers, staff, and services.
In line with our 'Customer Focus' values, we ask customers for feedback on a continual basis. We use it to identify customer relationship strengths, and immediately address any areas of improvement. We may contact you to discuss your feedback response in more detail.
When can I leave feedback?
Feedback is crucial throughout the entire process, from the initial booking to the quality of the repair work.
Therefore, after your repairs are completed and you have collected your vehicle, we will send you a request for feedback through both email and SMS, this will be unique to your repair.